Driver Light/Heavy

Khobar

20 Mar 2024

Khobar

1


Key Areas of Responsibilities

  • Keeps accurate records of deliveries and customer authorization and ensure all documentation is submitted to management on time.
  • Loading, Transporting and delivering items to clients or business in a safe timely manner
  • Assisting with loading and unloading items from vehicles.
  • Reviewing orders before and after delivery to ensure that orders are complete, the charges are correct, the customer is satisfied.
  • Providing excellent customer service, answering questions, and handling complaints from clients.
  • May have to lift heavy products.
  • Drives safely and follow all laws and rules of driving to maintain a safe and healthy work environment.
  • Keeps company vehicle clean and ensure it is well-maintained, has fuel, oil and is ready to drive.
  • Communicates with customers by phone to update them of time of deliveries if there have been issues or changes to their estimated time of arrival.
  • Maintains communication with management to be informed of any change of delivery, route or schedule.
  • Insure all delivery equipment is available before leaving the designated location.

A.   KEY INT PERFORMANCE INDICATOR

  • NPS
  • In Home Damage
  • Delivery Damage
  • Traffic Violation  
  • Delivery on time