Special Order coordinator job is to make sure that the items in the customers special order invoices have been ordered correctly, arriving within the time frame agreed with the customer and finally update the customer about any delay in their invoices.
KEY DUTIES & RESPONSIBILITIES:
1. Contact the purchasing officers/Buyer to get the ETA
2. Update the customers via SMS to track the ETA for their invoices
3. Make sure all special orders are ordered within 48 hours
4. Update the CRM tickets to the responsible purchasing officers
5. Share the invoicing report
6. Share report of delayed special orders and make sure purchasing officers have contacted the customer.
7-Advanced in English language.
8- Microsoft Office skills.