Guest services representative

Riyadh

07 Aug 2022

Riyadh

1

The guest services are responsible for solving problems and ensuring customer satisfaction. Providing customer feedback to concern department


 RESPONSIBILITIES:

  • Greet customers upon arrival and making them feel welcome 
  • Help the customers if they need to know any information about their  invoices (time for delivery- late delivery  or damage pieces for change )
  • Contact customers to confirm delivery date and address and solving problems 
  • Build sustainable relationships and trust with customer through open and interactive communication