Responsibilities:
- Provide support in pick-up and delivery of products according to customer orders.
- Plan and coordinate product delivery activities to ensure accurate and timely deliveries to customers.
- Obtain customer orders for product deliveries including product style, color, delivery date, address, and phone number
- Contact customers to confirm delivery date and address.
- Respond to delivery related inquiries and concerns from customers.
- Make last-minute order adjustments as requested by customers
- Notify customers about any delivery delays in advance.
- Schedule deliveries and prepare delivery documentations
- Process driver payrolls and review driver paperwork for shipments.
- Work in compliance with federal and state regulations.
- Provide outstanding services and ensure customer satisfaction.
- Handle and transport hazardous products safely
- Track the status of product deliveries and resolve any issues promptly.
- Ensure that products are properly packed, stored and transported to avoid any accidents and damages.