Responsibilities and Duties
- -Provide support in pick-up and delivery of products according to customer orders.
- -Plan and coordinate product delivery activities to ensure accurate and timely deliveries to customers.
- -Obtain customer orders for product deliveries including product style, color, delivery date, address, and phone number
- -Contact customers to confirm delivery date and address.
- -Respond to delivery related inquiries and concerns from customers.
- -Make last-minute order adjustments as requested by customers
- -Notify customers about any delivery delays in advance.
- -Schedule deliveries and prepare delivery documentations
- -Process driver payrolls and review driver paperwork for shipments.
- -Work in compliance with federal and state regulations.
- -Provide outstanding services and ensure customer satisfaction.
- -Handle and transport hazardous products safely
- -Track the status of product deliveries and resolve any issues promptly.
- -Ensure that products are properly packed, stored and transported to avoid any accidents and damages.