Duties and Responsibilities:
- Regularly monitoring networks and servers and maintaining the same
- Installing and upgrading software and hardware
- Creating various user accounts and managing access control options
- Maintaining an accurate and detailed documentation of all processes
- Managing data backup and archives
- Retrieving and recovering data as and when required
- Optimizing computer systems by performing diagnostic tests
- Staying up-to-date with the latest developments and changes in the IT sector
- Training and overseeing the activities of other IT technicians
- Developing and implementing error reporting systems
Requirements:
- Bachelor’s degree or Diploma in Information Technology, Computer Science, Information Security, or a related field
- Proven work experience as an IT Administrator, System Administrator, Network Administrator or a similar position in the IT and Development industry
- Complete knowledge of various IT systems and networks
- Excellent technical skills
- Good time management and organizational skills
- Strong analytical and problem-solving skills
- Good communication and interpersonal skills
- Ability to work independently and collaboratively
- Having an eye for detail and good physical dexterity
- Ability to offer excellent customer service